Find a case from its site
The most direct way to a case is through its site. Open the site and stay on the HOME tab: the CASES list underneath the status bar shows every submission made for that site, newest first — the form name, the Case ID, who submitted it, the Submission Date, its Tags and its Status. Select a row to open the case.
On the same row of buttons you will find FILTER, a search box (Case ID / Form Name) and Submit form, which lets a web user fill in one of the site's forms directly.